Frequently Asked Questions
Although Dutcher Design is located in Santa Barbara,
California, thanks to high-speed Internet technology, we can fulfill
your needs wherever you are.
What is the design process?
What happens at the initial
interview?
How much do you charge? What about a contract?
How do you deliver the final work?
What is the design
process?
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- Contact Dutcher Design with your project.
- We have an initial interview either via email,
telephone or in person.
- We go over relevant details to determine scope of project.
- We sign a contract specifying the obligations of both parties.
- A deposit is required when first drafts are delivered.
- Together, we pursue the design to completion. Two revisions
are included in the bid.
- Dutcher Design delivers the completed project when the final
payment is made.
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What happens at the
initial interview?
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An initial interview can occur in person, via email or telephone...whichever
method is most convenient for you.
During the initial interview process we need to find out a variety of
things.
- Who is your audience?
- What are the goals of your project?
- How will you know your project is successful?
- What other materials do you use to promote yourself?
If the project is a web design:
- What browser/resolution will your audience be using?
What is their typical connection speed?
- Do you have colors, existing graphics, logos, etc.?
- Who will choose the web hosting service?
- What browser/resolution will you be using? What is your connection
speed?
- How often do you want to update your site?
- Goals of the site
· Navigation
· Look and feel
· Content
· Special features
- Who will provide content?
By understanding the market and your goals, we can tailor the design
to meet your needs.
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How much do you charge?
What about a contract?
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We will bid on your project based on the information obtained in our
initial interview. When you choose Dutcher Design, we sign a contract
specifying the obligations of both parties. This is beneficial to both
parties.
Generally, a flat rate bid is given for the project discussed in the
initial interview.
Should you prefer to pay an hourly rate, it is $60/hour.
Non-profit organization rates available. Back to the Top
How do you deliver the
final work?
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At each revision, we will send a file (jpg or pdf) for you to
review and give feedback. When your product is complete, it will
be delivered to you in the format specified in the contract.For
example, for a logo, you would get a .tif and .eps file; for a
brochure, you would get a Quark file with color separations for
offset printing (or a .pdf file); for a web site, all files would
be posted to your web server; etc.
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We are dedicated to working within your needs, your timeline, your
budget.
We want you to be completely happy with our product. We're not happy until
you're satisfied. Even after payment is received for completed work,
we will perform minor content changes to your website for three months
for free.
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